Privacy Policy

1. Who We Are

7Minds AI is a product of Impact Ten S.L., a company registered in Malaga, Spain. We are the data controller responsible for your personal data when you use our website, demo, and platform.

If you have any questions about this policy or how we handle your data, you can reach us at info@sevenminds.ai.

2. What Data We Collect

We collect only the data necessary to provide and improve our services. Depending on how you interact with 7Minds, this may include:

• Account information — your name, email address, company name, and role when you sign up or request a demo.
• Usage data — the queries you submit, features you use, and how you interact with the platform. This helps us improve accuracy and user experience.
• Analytics data — anonymized information about how you navigate our website, including pages visited, time spent, and referral source.
• Technical data — your IP address, browser type, operating system, and device information, collected automatically when you visit our site.
• Cookies — small files stored on your device to maintain sessions and understand usage patterns. See the Cookies section below for details.
• Communication data — any information you provide when contacting us by email or through forms on our website.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data.

3. How We Use Your Data

We use the data we collect for the following purposes:

• Providing the service — to operate 7Minds, process your queries, manage your account, and deliver the functionality you expect.
• Improving the product — to analyze usage patterns, fix bugs, and develop new features that make 7Minds more useful for your team.
• Communicating with you — to respond to your inquiries, send service-related updates, and (with your consent) share product news or relevant content.
• Security and fraud prevention — to detect and prevent unauthorized access, abuse, or other harmful activity.
• Legal compliance — to meet our obligations under applicable laws, including GDPR, and to respond to lawful requests from authorities.

Our legal bases for processing under GDPR are: performance of a contract (when you use our platform), legitimate interest (analytics, security, product improvement), consent (marketing communications), and legal obligation (compliance requirements).

4. Data Storage and Security

We take the security of your data seriously. All data transmitted between your browser and our servers is encrypted using TLS. Data at rest is encrypted using industry-standard AES-256 encryption.

Our cloud infrastructure is hosted within the European Union, ensuring your data remains subject to EU data protection standards. Access to personal data is restricted to authorized personnel on a need-to-know basis, and we conduct regular security reviews.

For organizations with strict data sovereignty or compliance requirements, we offer full on-premise deployment. With this option, 7Minds runs entirely within your own infrastructure, and your data never leaves your network. This is particularly suited for regulated industries such as finance, healthcare, and government.

5. Data Sharing

We do not sell your personal data. We never have, and we never will.

We may share limited data with trusted third-party service providers (data processors) who help us operate 7Minds, such as:

• Cloud hosting providers (EU-based infrastructure)
• Email delivery services (for transactional and support communications)
• Analytics tools (anonymized website usage data)

All processors are bound by data processing agreements that require them to protect your data to the same standards we apply. We do not share data with third parties for their own marketing purposes.

We may also disclose data when required by law, such as in response to a valid court order or regulatory request.

6. Your Rights Under GDPR

As a data subject under the General Data Protection Regulation, you have the following rights:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct inaccurate or incomplete data.
• Right to erasure — you can request that we delete your personal data, subject to legal retention requirements.
• Right to data portability — you can request your data in a structured, commonly used, machine-readable format.
• Right to restriction — you can ask us to limit how we process your data in certain circumstances.
• Right to object — you can object to processing based on legitimate interest, including profiling and direct marketing.
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@sevenminds.ai. We will respond to your request within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

7. Cookies

We use cookies and similar technologies on our website. These fall into two categories:

• Essential cookies — required for the website and platform to function properly. These handle session management, authentication, and security. They cannot be disabled.
• Analytics cookies — help us understand how visitors use our website so we can improve the experience. These are only set with your consent and collect anonymized data.

We do not use advertising or tracking cookies. You can manage your cookie preferences through your browser settings at any time. Disabling analytics cookies will not affect your ability to use 7Minds.

8. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:

• Account data is retained for the duration of your active account and for up to 12 months after account closure, to allow for reactivation and to resolve any outstanding issues.
• Usage and analytics data is retained in anonymized form and may be kept indefinitely for product improvement purposes.
• Communication records (support emails, inquiries) are retained for up to 24 months after the last interaction.
• Demo session data (queries submitted through the public demo) is temporary and automatically deleted within 30 days.

When data is no longer needed, it is securely deleted or anonymized so that it can no longer be linked to you.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will notify you by posting a notice on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of 7Minds after any changes take effect constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Impact Ten S.L.
Malaga, Spain
Email: info@sevenminds.ai

We aim to respond to all privacy-related inquiries within 30 days.